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Wednesday, March 21, 2007

New Army Hotline for Wounded Warrior, Military Family Help Now Available

In answer to the Walter Reed scandal, from Army Press Services:

Army officials [yesterday] morning launched a new hotline to help wounded warriors and their family members to get information or assistance with medical or other issues.

The “Wounded Soldier and Family Hotline,” 1-800-984-8523, also will help Army leaders improve services to wounded soldiers and their families, officials said. "We have designed this call center to be able to collectively hear what the soldiers say about their health care issues, so as issues are raised, we can identify systemic faults or problematic areas and senior leaders can better allocate resources," said Maj. Gen. Sean J. Byrne, commander of U.S. Army Human Resources Command.

The hotline is currently manned from 7 a.m. to 7 p.m. Monday through Friday at 1-800-984-8523. As more personnel are trained, it will expand to 24 hours a day, 7 days a week.

Additional veteran-focused help/hotlines.

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